INTRODUCING NEO

Solve Real-life Business Challenges with
Symbiosis’s Neo – Artificial Intelligence
Solutions for the Financial Services Industry

Artificial Intelligence (AI) has been around for decades but a convergence of Big Data, increased computing capabilities, and user demand has created a perfect storm where AI applications are evolving at a rapid pace. As a result, AI has reached an inflection point in financial services. Developing systems that learn, adapt and respond autonomously rather than simply executing instructions will be the primary objective of financial institutions over the next couple of years.


Symbiosis’s Artificial Intelligence platform – Neo – was developed in our Financial Innovation Labs (Digital Transformation) to help the financial services industry capitalize on this opportunity. Neo uniquely brings together Symbiosis’s digital, business consulting and technology capabilities, allowing financial institutions to deploy cutting-edge AI solutions that solve complex business challenges using Natural Language Processing (NLP), Chatbots, Robotic Process Automation (RPA), Cognitive Machine Learning, Data Science, and Robo-Advisor for financial services.


Symbiosis’s Artificial Intelligence-based accelerator solutions empower financial institutions to obtain:


Improved Data Accuracy


Automation of processes using automated data extraction, voice commands and automatically generated text based on understanding of human language leads to higher accuracy, margins, and more standardized Omni-channel operations.

Visible Increase in Cost-savings


Visible increase in auditability and cost-savings achieved due to reduced FTE operations cost by automating manual, labor-intensive business processes. Operationalization of processes for increased dependability and transparency further enhances compliance workflows and audit trails.

Improved Quality, Reliability and Efficiency


Increased efficiency, turnaround time and precision on data modeling and calculations achieved by focusing on real-time price for reporting related to treasury and finance regulations

Deeper Insight into Customer Data


The integration of behavioral analysis and financial (Know Your Customer (KYC), Banking, and Credit Card) data to identify patterns and anomalies drives in a culture of data-driven decision-making thus enabling a personalized, transparent, and secure transaction.

Enhanced Customer Service Experience


Rapid access to accurate data creates ‘smart,’ efficient, affective and personalized engagements with customers. Furthermore, the existing services are augmented and the customers experience a dramatically enhanced customer experience.


6 Artificial Intelligence Techniques


Symbiosis applies its Digital, Business Consulting and Technology expertise to deliver Artificial Intelligence solutions that solve real-world operational problems.


Symbiosis’s cutting-edge Artificial Intelligence techniques are:


Natural Language Processing and Generation
/ Natural Language Processing and Generation

Extract data automatically leveraging Artificial Intelligence to ensure efficient processes and productive employees.

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Robotic Process Automation
/ Robotic Process Automation

Automate business processes by leveraging Artificial Intelligence to ensure increased data accuracy, auditability and cost-savings.

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Cognitive Machine Learning
/ Cognitive Machine Learning

Capitalize Artificial Intelligence to reduce operations cost, improve quality and reliability and address complex liquidity, pricing and risk challenges.

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Data Science
/ Data Science

Obtain optimum insights through automated data analysis for prevention of fraud and recommendation of products.

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Chatbots
/ Chatbots

Enhance customer engagement and streamline business operations via an Artificial Intelligence enabled customizable platform.

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Robo-Advisor
/ Robo-Advisor

Create a self-service experience complemented by the high-trust experience financial advisors are known to deliver.

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